Help Desk Manager Jobs in Penfield, NY
Application Support Specialist
- Calero
- Rochester, NY (8 miles from Penfield, NY)
- 11 days ago
- Rochester, NY (8 miles from Penfield, NY)
- 11 days ago
May be required to support customers worldwide via live phone call in a 24/7 environment, as well as provide after-hours support dependent on demand....
In PersonDemographic Data for Penfield, NY
Moving to Penfield, NY? Find some basic demographic data about Penfield, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Penfield, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Penfield, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- MacOS
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Telephone Skills
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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