Help Desk Manager Jobs in Niskayuna, NY
- NYSTEC
- Albany, NY (4 miles from Niskayuna, NY)
- 4 days ago
- Albany, NY (4 miles from Niskayuna, NY)
- 4 days ago
This role combines hands-on technical depth with disciplined service management and a passion for customer experience....
HybridApplication Support Specialist
- FLATEXDEGIRO N AG
- Amsterdam, NY (18 miles from Niskayuna, NY)
- 45+ days ago
- Amsterdam, NY (18 miles from Niskayuna, NY)
- 45+ days ago
We're looking for an Application Support Specialist who is not just technically sharp but also curious about how things work and why they matter to the business....
In PersonDemographic Data for Niskayuna, NY
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Salary for Help Desk Manager Jobs in Niskayuna, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Niskayuna, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- Help Desk Support
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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