Help Desk Manager Jobs in Merrick, NY
Computer Systems Manager, Level 3 (Service Desk Manager) - Provisional
- Lehman College
- Bronx, NY (22 miles from Merrick, NY)
- 12 days ago
- Bronx, NY (22 miles from Merrick, NY)
- 12 days ago
-Strong knowledge of IT service management practices and support workflows. -Experience using an IT service management platform such as ServiceNow....
In Person- Essen Medical Associates
- New York, NY (23 miles from Merrick, NY)
- 12 days ago
- New York, NY (23 miles from Merrick, NY)
- 12 days ago
Supports end users with at-the-elbow go-live support, post-live refresher, optimization, new hire, and skills-enhancement training Qualifications Bachelor's degree Minimum 2-4 years experience managing...
In PersonCOTS Application Support Manager
- New York City, NY
- Brooklyn, NY (23 miles from Merrick, NY)
- 13 days ago
- Brooklyn, NY (23 miles from Merrick, NY)
- 13 days ago
highly preferred. - Strong understanding of IT service management (e.g., ITIL concepts such as incident, problem, and change management). 55a Program This position is also open to qualified persons...
In PersonSecond Level IT Service Desk Manager Bay Shore, NY, USA
- Sun Life Financial, Inc.
- Bay Shore, NY (18 miles from Merrick, NY)
- 20 days ago
- Bay Shore, NY (18 miles from Merrick, NY)
- 20 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In Person- NYU
- New York, NY (23 miles from Merrick, NY)
- 23 days ago
- New York, NY (23 miles from Merrick, NY)
- 23 days ago
Assists the TSOA IT Leadership in service delivery and operational excellence across IT services, including user support in infrastructure, systems, and endpoints....
In PersonSecond Level IT Service Desk Manager
- Sun Life Financial, Inc.
- Bay Shore, NY (18 miles from Merrick, NY)
- 24 days ago
- Bay Shore, NY (18 miles from Merrick, NY)
- 24 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonApplication Support Specialist
- ParkVista
- New York, NY (23 miles from Merrick, NY)
- 28 days ago
- New York, NY (23 miles from Merrick, NY)
- 28 days ago
Help test, implement, and support applications. Maintain current and accurate support documentation used by Service Desk for initial support....
In PersonSenior Application Support Specialist
- DarioHealth
- New York, NY (23 miles from Merrick, NY)
- 30+ days ago
- New York, NY (23 miles from Merrick, NY)
- 30+ days ago
Coordinate seamlessly with India-based support team to ensure maximum support coverage and exceptional client experience....
In PersonCommodities Application Support Specialist
- Scotiabank
- New York, NY (23 miles from Merrick, NY)
- 30+ days ago
- New York, NY (23 miles from Merrick, NY)
- 30+ days ago
This will include support around production and non-production application deployments, application support and end of day batches....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- New York City, NY (24 miles from Merrick, NY)
- 45+ days ago
- New York City, NY (24 miles from Merrick, NY)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonManaging Director, Application Support Manager
- The Bank of New York Mellon
- New York, NY (23 miles from Merrick, NY)
- 45+ days ago
- New York, NY (23 miles from Merrick, NY)
- 45+ days ago
software applications within the organization that align to the proper controls to support the production environment....
In PersonManaging Director, Application Support Manager
- BNY
- New York, NY (23 miles from Merrick, NY)
- 45+ days ago
- New York, NY (23 miles from Merrick, NY)
- 45+ days ago
software applications within the organization that align to the proper controls to support the production environment....
In PersonDemographic Data for Merrick, NY
Moving to Merrick, NY? Find some basic demographic data about Merrick, NY below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Merrick, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Merrick, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Windows OS
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Citrix
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Military Background
- Implementation
- Prioritizing
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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