Help Desk Manager Jobs in Manchester, NY
Deskside Support Administrator Deskside Support Administrator
- Infosys
- Rochester, NY (23 miles from Manchester, NY)
- 2 days ago
- Rochester, NY (23 miles from Manchester, NY)
- 2 days ago
Experience in administering desktop applications, tech refresh, OS (Operating System - Windows 10/11) deployments and configurations, meeting support and meeting SLAs....
In PersonDemographic Data for Manchester, NY
Moving to Manchester, NY? Find some basic demographic data about Manchester, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Manchester, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Manchester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- IT Service Management
- MacOS
- Service Delivery
- Android
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Affirmative Action
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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