Help Desk Manager Jobs in Lincolndale, NY
Deskside Support Technician Deskside Support Technician
- Kyndryl
- Norwalk, CT (20 miles from Lincolndale, NY)
- 30+ days ago
- Norwalk, CT (20 miles from Lincolndale, NY)
- 30+ days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
In Person- Kyndryl
- Norwalk, CT (20 miles from Lincolndale, NY)
- 30+ days ago
- Norwalk, CT (20 miles from Lincolndale, NY)
- 30+ days ago
The Role We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonVP, Application Support Specialist
- Patriot Bank
- Stamford, CT (21 miles from Lincolndale, NY)
- 45+ days ago
- Stamford, CT (21 miles from Lincolndale, NY)
- 45+ days ago
Develop and enforce application support standards, incident management procedures, and documentation best practices....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lincolndale, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lincolndale, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Printer Support
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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