Help Desk Manager Jobs in Henrietta, NY
Application Support Specialist
- Calero
- Rochester, NY (7 miles from Henrietta, NY)
- 8 days ago
- Rochester, NY (7 miles from Henrietta, NY)
- 8 days ago
May be required to support customers worldwide via live phone call in a 24/7 environment, as well as provide after-hours support dependent on demand....
In PersonDemographic Data for Henrietta, NY
Moving to Henrietta, NY? Find some basic demographic data about Henrietta, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Henrietta, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Henrietta, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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