Help Desk Manager Jobs in Central Square, NY
- Syracuse, NY (19 miles from Central Square, NY)
- 60+ days ago
- Syracuse, NY (19 miles from Central Square, NY)
- 60+ days ago
The IT Help Desk Team Lead will be responsible for overseeing daily IT support operations while providing hands-on technical support to end users....
Demographic Data for Central Square, NY
Moving to Central Square, NY? Find some basic demographic data about Central Square, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Central Square, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Central Square, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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