Help Desk Manager Jobs in Auburn, NY
1-1 of
1 Jobs
- JMA Wireless
- Syracuse, NY (23 miles from Auburn, NY)
- 90+ days ago
- Syracuse, NY (23 miles from Auburn, NY)
- 90+ days ago
The IT Help Desk Team Lead will be responsible for overseeing daily IT support operations while providing hands-on technical support to end users....
In PersonDemographic Data for Auburn, NY
Moving to Auburn, NY? Find some basic demographic data about Auburn, NY below.
Local
National
39,601
974
Medium
Help Desk Manager Online Courses and Training Opportunities
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Certified Information Privacy Manager
Make a difference in your organization and in your career. The CIPM designation says that you’re a leader in privacy program administration and that you've got the goods to establish, maintain and...
Apple Deployment and Management Training
This course introduces IT professionals to the skills, tools, and knowledge they need to deploy Apple devices. Articles and guided exercises teach how to configure and manage Apple devices inside...
Apple Business Essentials Training
This course covers everything that an IT professional would need to know about Apple Business Essentials, including device management, 24/7 support, and cloud storage, so you can easily manage...
Title Synonyms
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Salary for Help Desk Manager Jobs in Auburn, NY
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Auburn, NY offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Auburn, NY
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- Systems Center Configuration Manager
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Information Technology
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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