Help Desk Manager Jobs in Shakopee, MN
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1 Jobs
- Forte
- Minneapolis, MN (20 miles from Shakopee, MN)
- 30+ days ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 30+ days ago
This role will support the Managed Services organization as a whole, but the core focus of the position will be around Tier 1 and Tier 2 support for leadership of the Central support team....
In PersonDemographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Local
National
48,254
1,069
Medium
Help Desk Manager Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
Title Synonyms
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Salary for Help Desk Manager Jobs in Shakopee, MN
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shakopee, MN offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Shakopee, MN
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Resolution
- Microsoft Office 365
- Data Management
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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