Help Desk Manager Jobs in Minnesota
This role will support the Managed Services organization as a whole, but the core focus of the position will be around Tier 1 and Tier 2 support for leadership of the Central support team....
In PersonStrong knowledge of operating systems, productivity software, and technology infrastructure....
In Person- Summit Fire & Security
- Mendota Heights, MN
- 45+ days ago
- Mendota Heights, MN
- 45+ days ago
Handle calls escalated by the Help Desk Support Team. Maintain knowledge of different programs and laptop loading procedures to provide ongoing support to field force and home office staff....
In PersonOverview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In PersonDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Leadership
- IT Operations
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
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- MacOS
- Service Delivery
- Android
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- Microsoft Office 365
- Resolution
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- Microsoft Active Directory
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- Prioritizing
- Military Background
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- Coaching
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- Employee Development
- Bachelor's Degree
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- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
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- Communication Skills
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