Help Desk Manager Jobs in Prior Lake, MN
- Six Flags, Corp.
- Shakopee, MN (7 miles from Prior Lake, MN)
- 3 days ago
- Shakopee, MN (7 miles from Prior Lake, MN)
- 3 days ago
Provide end-user support for hardware, software, and access requests with a customer-focused approach....
In Person- Summit Fire & Security
- Mendota Heights, MN (20 miles from Prior Lake, MN)
- 30+ days ago
- Mendota Heights, MN (20 miles from Prior Lake, MN)
- 30+ days ago
Handle calls escalated by the Help Desk Support Team. Maintain knowledge of different programs and laptop loading procedures to provide ongoing support to field force and home office staff....
In Person- Inovalon
- Minneapolis, MN (22 miles from Prior Lake, MN)
- 45+ days ago
- Minneapolis, MN (22 miles from Prior Lake, MN)
- 45+ days ago
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In PersonDemographic Data for Prior Lake, MN
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Salary for Help Desk Manager Jobs in Prior Lake, MN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Prior Lake, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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