Help Desk Manager Jobs in Oak Park Heights, MN
Windows desktop engineer End user support (200 users in one location) Software support (MS office) installation and user support Service requests & Incident via ticketing systems Desktop /laptop/printer...
In Person- Summit Fire & Security
- Mendota Heights, MN (18 miles from Oak Park Heights, MN)
- 30+ days ago
- Mendota Heights, MN (18 miles from Oak Park Heights, MN)
- 30+ days ago
Handle calls escalated by the Help Desk Support Team. Maintain knowledge of different programs and laptop loading procedures to provide ongoing support to field force and home office staff....
In Person- Inovalon
- Minneapolis, MN (21 miles from Oak Park Heights, MN)
- 45+ days ago
- Minneapolis, MN (21 miles from Oak Park Heights, MN)
- 45+ days ago
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In PersonDemographic Data for Oak Park Heights, MN
Moving to Oak Park Heights, MN? Find some basic demographic data about Oak Park Heights, MN below.
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Salary for Help Desk Manager Jobs in Oak Park Heights, MN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Oak Park Heights, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- BMC Remedy
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Information Technology
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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