Help Desk Manager Jobs in Mound, MN
- Inovalon
- Minneapolis, MN (19 miles from Mound, MN)
- 10 days ago
- Minneapolis, MN (19 miles from Mound, MN)
- 10 days ago
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In Person- University of Minnesota
- Minneapolis, MN (19 miles from Mound, MN)
- 24 days ago
- Minneapolis, MN (19 miles from Mound, MN)
- 24 days ago
Work with the CSE-IT Service Management to develop Service Desk processes for new and existing technical solutions. Manage Service Desk projects....
In PersonDemographic Data for Mound, MN
Moving to Mound, MN? Find some basic demographic data about Mound, MN below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Mound, MN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mound, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills