Help Desk Manager Jobs in Excelsior, MN
- Forte
- Minneapolis, MN (18 miles from Excelsior, MN)
- 13 days ago
- Minneapolis, MN (18 miles from Excelsior, MN)
- 13 days ago
This role will support the Managed Services organization as a whole, but the core focus of the position will be around Tier 1 and Tier 2 support for leadership of the Central support team....
In Person- Summit Fire & Security
- Mendota Heights, MN (24 miles from Excelsior, MN)
- 45+ days ago
- Mendota Heights, MN (24 miles from Excelsior, MN)
- 45+ days ago
Handle calls escalated by the Help Desk Support Team. Maintain knowledge of different programs and laptop loading procedures to provide ongoing support to field force and home office staff....
In Person- Inovalon
- Minneapolis, MN (18 miles from Excelsior, MN)
- 60+ days ago
- Minneapolis, MN (18 miles from Excelsior, MN)
- 60+ days ago
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In PersonDemographic Data for Excelsior, MN
Moving to Excelsior, MN? Find some basic demographic data about Excelsior, MN below.
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Salary for Help Desk Manager Jobs in Excelsior, MN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Excelsior, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- IT Service Management
- MacOS
- Service Delivery
- Android
- Incident Management
- Operating Systems
- User Experience
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- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Affirmative Action
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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