Help Desk Manager Jobs in Ypsilanti, MI
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 9 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 9 days ago
This position plays a critical role in ensuring the seamless delivery of IT support, project coordination, and troubleshooting, while fostering collaboration across various technical groups....
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Ypsilanti, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills