Help Desk Manager Jobs in Shelby Twp, MI
- Southfield, MI (19 miles from Shelby Twp, MI)
- 4 days ago
- Southfield, MI (19 miles from Shelby Twp, MI)
- 4 days ago
What you’ll do… The Senior Support Specialist position is responsible for the support of end user desktop, laptop, phone, mobile device hardware, and software services....
- Detroit, MI (22 miles from Shelby Twp, MI)
- 22 days ago
- Detroit, MI (22 miles from Shelby Twp, MI)
- 22 days ago
Service Management & Continuous Improvement Implement and enforce ITIL best practices for incident and service request management....
Application Support Specialist
- Pontiac, MI (14 miles from Shelby Twp, MI)
- 29 days ago
- Pontiac, MI (14 miles from Shelby Twp, MI)
- 29 days ago
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on...
Court Application Support Specialist
- Rochester Hills, MI (8 miles from Shelby Twp, MI)
- 30+ days ago
- Rochester Hills, MI (8 miles from Shelby Twp, MI)
- 30+ days ago
Fast-paced, high-responsibility environment supporting live court operations. Collaborative team with support from other court sites and software experts....
Demographic Data for Shelby Twp, MI
Moving to Shelby Twp, MI? Find some basic demographic data about Shelby Twp, MI below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Shelby Twp, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shelby Twp, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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