Help Desk Manager Jobs in Saint Johns, MI
Application Support Specialist I
- Zurich NA
- Lansing, MI (18 miles from Saint Johns, MI)
- 7 days ago
- Lansing, MI (18 miles from Saint Johns, MI)
- 7 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
Remote Full TimeDemographic Data for Saint Johns, MI
Moving to Saint Johns, MI? Find some basic demographic data about Saint Johns, MI below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Saint Johns, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Saint Johns, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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