Help Desk Manager Jobs in Rochester Hills, MI
- Southfield, MI (17 miles from Rochester Hills, MI)
- 7 days ago
- Southfield, MI (17 miles from Rochester Hills, MI)
- 7 days ago
What you’ll do… The Senior Support Specialist position is responsible for the support of end user desktop, laptop, phone, mobile device hardware, and software services....
Application Support Specialist
- Pontiac, MI (8 miles from Rochester Hills, MI)
- 30+ days ago
- Pontiac, MI (8 miles from Rochester Hills, MI)
- 30+ days ago
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on...
Court Application Support Specialist
- Rochester Hills, MI
- 30+ days ago
- Rochester Hills, MI
- 30+ days ago
Fast-paced, high-responsibility environment supporting live court operations. Collaborative team with support from other court sites and software experts....
Demographic Data for Rochester Hills, MI
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Rochester Hills, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rochester Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Telecom
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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