Help Desk Manager Jobs in Redford, MI
IT Support Services Manager - #2861
- Wade Trim
- Detroit, MI (11 miles from Redford, MI)
- 7 days ago
- Detroit, MI (11 miles from Redford, MI)
- 7 days ago
This role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI (11 miles from Redford, MI)
- 13 days ago
- Detroit, MI (11 miles from Redford, MI)
- 13 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Redford, MI
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Salary for Help Desk Manager Jobs in Redford, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Redford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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