Help Desk Manager Jobs in Novi, MI
- Southfield, MI (12 miles from Novi, MI)
- 4 days ago
- Southfield, MI (12 miles from Novi, MI)
- 4 days ago
What you’ll do… The Senior Support Specialist position is responsible for the support of end user desktop, laptop, phone, mobile device hardware, and software services....
- Ann Arbor, MI (21 miles from Novi, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 9 days ago
This position plays a critical role in ensuring the seamless delivery of IT support, project coordination, and troubleshooting, while fostering collaboration across various technical groups....
Application Support Specialist
- Pontiac, MI (18 miles from Novi, MI)
- 29 days ago
- Pontiac, MI (18 miles from Novi, MI)
- 29 days ago
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on...
Demographic Data for Novi, MI
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Novi, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Novi, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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