Help Desk Manager Jobs in Highland Park, MI
IT Support Services Manager - #2861
- Wade Trim
- Detroit, MI (5 miles from Highland Park, MI)
- 30+ days ago
- Detroit, MI (5 miles from Highland Park, MI)
- 30+ days ago
This role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI (5 miles from Highland Park, MI)
- 30+ days ago
- Detroit, MI (5 miles from Highland Park, MI)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Highland Park, MI
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Salary for Help Desk Manager Jobs in Highland Park, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Highland Park, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Application Support
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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