Help Desk Manager Jobs in Hamilton, MI
Associate Manager, Technology Support
- MillerKnoll
- Zeeland, MI (12 miles from Hamilton, MI)
- 10 days ago
- MillerKnoll
- Zeeland, MI (12 miles from Hamilton, MI)
- 10 days ago
The Associate Manager, Technology Support is responsible for overseeing a team of Level 1 and Level 2 technicians, including Associate Technology Support Representatives, Technology Support Representative...
In PersonDemographic Data for Hamilton, MI
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Hamilton, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hamilton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Operating Systems
- User Experience
- Information Technology Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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