Help Desk Manager Jobs in Grosse Pointe Shores, MI
IT Support Services Manager - #2861
- Wade Trim
- Detroit, MI (7 miles from Grosse Pointe Shores, MI)
- 21 days ago
- Detroit, MI (7 miles from Grosse Pointe Shores, MI)
- 21 days ago
This role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI (7 miles from Grosse Pointe Shores, MI)
- 26 days ago
- Detroit, MI (7 miles from Grosse Pointe Shores, MI)
- 26 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Grosse Pointe Shores, MI
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Salary for Help Desk Manager Jobs in Grosse Pointe Shores, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Grosse Pointe Shores, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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