Help Desk Manager Jobs in Grosse Pointe, MI
- Southfield, MI (20 miles from Grosse Pointe, MI)
- 5 days ago
- Southfield, MI (20 miles from Grosse Pointe, MI)
- 5 days ago
What you’ll do… The Senior Support Specialist position is responsible for the support of end user desktop, laptop, phone, mobile device hardware, and software services....
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 24 days ago
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 24 days ago
Service Management & Continuous Improvement Implement and enforce ITIL best practices for incident and service request management....
Demographic Data for Grosse Pointe, MI
Moving to Grosse Pointe, MI? Find some basic demographic data about Grosse Pointe, MI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Grosse Pointe, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Grosse Pointe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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