Help Desk Manager Jobs in Grosse Pointe, MI
IT Support Services Manager - #2861
- Wade Trim
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 30+ days ago
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 30+ days ago
This role ensures adherence to IT Service Management (ITSM) best practices, drives continuous improvement, and fosters a culture of accountability and excellence....
HybridEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 30+ days ago
- Detroit, MI (7 miles from Grosse Pointe, MI)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Grosse Pointe, MI
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Salary for Help Desk Manager Jobs in Grosse Pointe, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Grosse Pointe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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