Help Desk Manager Jobs in East Lansing, MI
Web Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
- Lansing, MI (6 miles from East Lansing, MI)
- 2 days ago
Provide first line of support, performing initial incident management and triage. + May use FAQ tools and/or knowledge bases to resolve user requests. + analyzes problems and provides technical assistance...
HybridDemographic Data for East Lansing, MI
Moving to East Lansing, MI? Find some basic demographic data about East Lansing, MI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in East Lansing, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Systems Center Configuration Manager
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- SQL Server Integration Services
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills