Help Desk Manager Jobs in East Grand Rapids, MI
Associate Manager, Technology Support
- MillerKnoll
- Zeeland, MI (18 miles from East Grand Rapids, MI)
- 12 days ago
- MillerKnoll
- Zeeland, MI (18 miles from East Grand Rapids, MI)
- 12 days ago
The Associate Manager, Technology Support is responsible for overseeing a team of Level 1 and Level 2 technicians, including Associate Technology Support Representatives, Technology Support Representative...
In PersonDemographic Data for East Grand Rapids, MI
Moving to East Grand Rapids, MI? Find some basic demographic data about East Grand Rapids, MI below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in East Grand Rapids, MI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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