Help Desk Manager Jobs in Woburn, MA
Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: Lead and manage the helpdesk team Act as the escalation point before issues are forwarded to the network team...
- Beverly, MA (16 miles from Woburn, MA)
- 16 days ago
- Beverly, MA (16 miles from Woburn, MA)
- 16 days ago
Desk Manager Strong interpersonal and enhanced communication skills Monitors client requests to identify systematic patterns which may require adjustment to policies and procedures Manages the relationships...
- Hanscom AFB, MA (6 miles from Woburn, MA)
- 27 days ago
- Hanscom AFB, MA (6 miles from Woburn, MA)
- 27 days ago
Lead Service Desk Manager 9711 Massachusetts, United States Full Time Secret Job Description Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing...
Senior Manager, Application Support
- Boston, MA (10 miles from Woburn, MA)
- 30+ days ago
- Boston, MA (10 miles from Woburn, MA)
- 30+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
Demographic Data for Woburn, MA
Moving to Woburn, MA? Find some basic demographic data about Woburn, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Woburn, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Woburn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- VoIP
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Policy Development
- Coaching
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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