Help Desk Manager Jobs in Upton, MA
- Pawtucket, RI (23 miles from Upton, MA)
- 12 hours ago
- Pawtucket, RI (23 miles from Upton, MA)
- 12 hours ago
Proven experience managing a distributed service/help desk or technical support team....
FSO Technical Support / Deskside Support
- Northborough, MA (10 miles from Upton, MA)
- 1 day ago
- Northborough, MA (10 miles from Upton, MA)
- 1 day ago
Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges....
- Worcester, MA (11 miles from Upton, MA)
- 2 days ago
- Worcester, MA (11 miles from Upton, MA)
- 2 days ago
As a Help Desk Manager, you will lead our Help Desk team....
Senior Manager of Technical Support Engineering
- Waltham, MA (23 miles from Upton, MA)
- 22 days ago
- Waltham, MA (23 miles from Upton, MA)
- 22 days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
- Framingham, MA (13 miles from Upton, MA)
- 24 days ago
- Framingham, MA (13 miles from Upton, MA)
- 24 days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (20 miles from Upton, MA)
- 30+ days ago
- Norwood, MA (20 miles from Upton, MA)
- 30+ days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (20 miles from Upton, MA)
- 30+ days ago
- East Walpole, MA (20 miles from Upton, MA)
- 30+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
Demographic Data for Upton, MA
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Salary for Help Desk Manager Jobs in Upton, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
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Help Desk Managers in Upton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Network Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Pivot Tables
- Computer Science
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Telephone Skills
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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