Help Desk Manager Jobs in Topsfield, MA
Service Delivery Manager - Service Desk - ITSM (SECRET clearance
- Red River Technology LLC
- Lexington, MA (18 miles from Topsfield, MA)
- 1 day ago
- Lexington, MA (18 miles from Topsfield, MA)
- 1 day ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow. Key Responsibilities 1....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (18 miles from Topsfield, MA)
- 2 days ago
- Lexington, MA (18 miles from Topsfield, MA)
- 2 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (19 miles from Topsfield, MA)
- 4 days ago
- Bedford, MA (19 miles from Topsfield, MA)
- 4 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Boston, MA (20 miles from Topsfield, MA)
- 10 days ago
- Boston, MA (20 miles from Topsfield, MA)
- 10 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonSr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce.com, Inc.
- Boston, MA (20 miles from Topsfield, MA)
- 10 days ago
- Boston, MA (20 miles from Topsfield, MA)
- 10 days ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- UFP Technologies
- Newburyport, MA (12 miles from Topsfield, MA)
- 12 days ago
- Newburyport, MA (12 miles from Topsfield, MA)
- 12 days ago
Supports routine administration of operating systems including user account creation, monitoring, security and maintenance....
In Person- Morgan Memorial Goodwill Industries
- Boston, MA (20 miles from Topsfield, MA)
- 13 days ago
- Boston, MA (20 miles from Topsfield, MA)
- 13 days ago
SUMMARY:The IT Supervisor is responsible for the timely sorting, packing, shipping and delivery of computer and other electronic products to vendors by coordinating sorting and shipping activities...
In Person- HealthEdge
- Boston, MA (20 miles from Topsfield, MA)
- 19 days ago
- Boston, MA (20 miles from Topsfield, MA)
- 19 days ago
teams across multiple time zones Experience supporting organizations of 5,000+ employees in complex, multi-site environments Deep expertise in ITSM frameworks (ITIL v3 or v4 certification strongly...
Remote- Service Global, Inc.
- Boston, MA (20 miles from Topsfield, MA)
- 30+ days ago
- Boston, MA (20 miles from Topsfield, MA)
- 30+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonSenior Application Support Specialist
- Bright Horizons
- Newton, MA (22 miles from Topsfield, MA)
- 45+ days ago
- Newton, MA (22 miles from Topsfield, MA)
- 45+ days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (20 miles from Topsfield, MA)
- 90+ days ago
- Cambridge, MA (20 miles from Topsfield, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (20 miles from Topsfield, MA)
- 90+ days ago
- Cambridge, MA (20 miles from Topsfield, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Topsfield, MA
Moving to Topsfield, MA? Find some basic demographic data about Topsfield, MA below.
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Salary for Help Desk Manager Jobs in Topsfield, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
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Help Desk Managers in Topsfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Problem Management
- IT Operations
- IT Leadership
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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