Help Desk Manager Jobs in South Lancaster, MA
Service Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (24 miles from South Lancaster, MA)
- 45+ days ago
- Lexington, MA (24 miles from South Lancaster, MA)
- 45+ days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (21 miles from South Lancaster, MA)
- 45+ days ago
- Bedford, MA (21 miles from South Lancaster, MA)
- 45+ days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in South Lancaster, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in South Lancaster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- Service Delivery
- IT Service Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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