Help Desk Manager Jobs in Shirley, MA
- City of Worcester, MA
- Worcester, MA (23 miles from Shirley, MA)
- 1 day ago
- Worcester, MA (23 miles from Shirley, MA)
- 1 day ago
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Strong understanding of ITIL-based service management. Experience with ITSM tools and reporting dashboards....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (19 miles from Shirley, MA)
- 45+ days ago
- Bedford, MA (19 miles from Shirley, MA)
- 45+ days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonDemographic Data for Shirley, MA
Moving to Shirley, MA? Find some basic demographic data about Shirley, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Shirley, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shirley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Customer Satisfaction
- Technical Support
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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