Help Desk Manager Jobs in Shirley, MA
Service Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (19 miles from Shirley, MA)
- 1 day ago
- Bedford, MA (19 miles from Shirley, MA)
- 1 day ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance
- Red River Technology LLC
- Lexington, MA (23 miles from Shirley, MA)
- 4 days ago
- Lexington, MA (23 miles from Shirley, MA)
- 4 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow. Key Responsibilities 1....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (23 miles from Shirley, MA)
- 5 days ago
- Lexington, MA (23 miles from Shirley, MA)
- 5 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (19 miles from Shirley, MA)
- 7 days ago
- Bedford, MA (19 miles from Shirley, MA)
- 7 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonDemographic Data for Shirley, MA
Moving to Shirley, MA? Find some basic demographic data about Shirley, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Shirley, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shirley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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