Help Desk Manager Jobs in Salem, MA
Sr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce.com, Inc.
- Boston, MA (13 miles from Salem, MA)
- moments ago
- Boston, MA (13 miles from Salem, MA)
- moments ago
Familiarity with ITIL or similar service management frameworks. Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- UFP Technologies
- Newburyport, MA (20 miles from Salem, MA)
- 2 days ago
- Newburyport, MA (20 miles from Salem, MA)
- 2 days ago
Supports routine administration of operating systems including user account creation, monitoring, security and maintenance....
In Person- Morgan Memorial Goodwill Industries
- Boston, MA (13 miles from Salem, MA)
- 3 days ago
- Boston, MA (13 miles from Salem, MA)
- 3 days ago
SUMMARY:The IT Supervisor is responsible for the timely sorting, packing, shipping and delivery of computer and other electronic products to vendors by coordinating sorting and shipping activities...
In Person- HealthEdge
- Boston, MA (13 miles from Salem, MA)
- 9 days ago
- Boston, MA (13 miles from Salem, MA)
- 9 days ago
teams across multiple time zones Experience supporting organizations of 5,000+ employees in complex, multi-site environments Deep expertise in ITSM frameworks (ITIL v3 or v4 certification strongly...
Remote- Service Global, Inc.
- Boston, MA (13 miles from Salem, MA)
- 19 days ago
- Boston, MA (13 miles from Salem, MA)
- 19 days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonSenior Application Support Specialist
- Bright Horizons
- Newton, MA (17 miles from Salem, MA)
- 30+ days ago
- Newton, MA (17 miles from Salem, MA)
- 30+ days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Salem, MA
Moving to Salem, MA? Find some basic demographic data about Salem, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Salem, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Salem, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Apple OS X
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills