Help Desk Manager Jobs in Roxbury, MA
Helpdesk Supervisor - Information Technology
- Committee for Public Counsel Services
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...
RemoteApplication Support Specialist with ERP in Essex pay upto 43k in Chelmsford
- Energy Jobline ZR
- Chelmsford, MA (22 miles from Roxbury, MA)
- 10 days ago
- Chelmsford, MA (22 miles from Roxbury, MA)
- 10 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonSenior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (24 miles from Roxbury, MA)
- 11 days ago
- Lowell, MA (24 miles from Roxbury, MA)
- 11 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
Remote- MSPCA-Angell
- Boston, MA (1 mile from Roxbury, MA)
- 25 days ago
- Boston, MA (1 mile from Roxbury, MA)
- 25 days ago
Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development....
In Person- InvoiceCloud
- Boston, MA (1 mile from Roxbury, MA)
- 30+ days ago
- Boston, MA (1 mile from Roxbury, MA)
- 30+ days ago
leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In PersonSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA (10 miles from Roxbury, MA)
- 30+ days ago
- Waltham, MA (10 miles from Roxbury, MA)
- 30+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In Person- Brown Brothers Harriman
- Boston, MA (1 mile from Roxbury, MA)
- 45+ days ago
- Boston, MA (1 mile from Roxbury, MA)
- 45+ days ago
A support group will consist of multiple applications supporting multiple business lines....
In PersonIT Service Desk Manager, Americas
- Hollingsworth & Vose
- East Walpole, MA (14 miles from Roxbury, MA)
- 45+ days ago
- East Walpole, MA (14 miles from Roxbury, MA)
- 45+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (4 miles from Roxbury, MA)
- 60+ days ago
- Cambridge, MA (4 miles from Roxbury, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (4 miles from Roxbury, MA)
- 60+ days ago
- Cambridge, MA (4 miles from Roxbury, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonSenior Manager, Application Support
- K&L Gates
- Boston, MA (1 mile from Roxbury, MA)
- 90+ days ago
- Boston, MA (1 mile from Roxbury, MA)
- 90+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Roxbury, MA
Moving to Roxbury, MA? Find some basic demographic data about Roxbury, MA below.
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Salary for Help Desk Manager Jobs in Roxbury, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Roxbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Hardware Support
- Remote Support
- IT Leadership
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- Apple iOS
- Help Desk Support
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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