Help Desk Manager Jobs in Pembroke, MA
Helpdesk Supervisor - Information Technology
- Committee for Public Counsel Services
- Boston, MA (24 miles from Pembroke, MA)
- 13 days ago
- Boston, MA (24 miles from Pembroke, MA)
- 13 days ago
Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...
RemoteSenior Manager, Technical Support
- Red Hat Inc.
- Boston, MA (24 miles from Pembroke, MA)
- 24 days ago
- Boston, MA (24 miles from Pembroke, MA)
- 24 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
Remote- InvoiceCloud
- Boston, MA (24 miles from Pembroke, MA)
- 45+ days ago
- Boston, MA (24 miles from Pembroke, MA)
- 45+ days ago
leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In Person- Brown Brothers Harriman
- Boston, MA (24 miles from Pembroke, MA)
- 45+ days ago
- Boston, MA (24 miles from Pembroke, MA)
- 45+ days ago
A support group will consist of multiple applications supporting multiple business lines....
In PersonIT Service Desk Manager, Americas
- Hollingsworth & Vose
- East Walpole, MA (22 miles from Pembroke, MA)
- 60+ days ago
- East Walpole, MA (22 miles from Pembroke, MA)
- 60+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
In PersonSenior Manager, Application Support
- K&L Gates
- Boston, MA (24 miles from Pembroke, MA)
- 90+ days ago
- Boston, MA (24 miles from Pembroke, MA)
- 90+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Pembroke, MA
Moving to Pembroke, MA? Find some basic demographic data about Pembroke, MA below.
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Salary for Help Desk Manager Jobs in Pembroke, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pembroke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Service Now PaaS
- Network Operations
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Information Technology Management
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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