Help Desk Manager Jobs in Northborough, MA
Senior Manager of Technical Support Engineering
- Waltham, MA (19 miles from Northborough, MA)
- 16 days ago
- Waltham, MA (19 miles from Northborough, MA)
- 16 days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
- Framingham, MA (10 miles from Northborough, MA)
- 18 days ago
- Framingham, MA (10 miles from Northborough, MA)
- 18 days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (24 miles from Northborough, MA)
- 27 days ago
- Norwood, MA (24 miles from Northborough, MA)
- 27 days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (24 miles from Northborough, MA)
- 27 days ago
- East Walpole, MA (24 miles from Northborough, MA)
- 27 days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
Demographic Data for Northborough, MA
Moving to Northborough, MA? Find some basic demographic data about Northborough, MA below.
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Salary for Help Desk Manager Jobs in Northborough, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Northborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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