Help Desk Manager Jobs in North Billerica, MA

1-8 of 8 Jobs

Helpdesk Supervisor - Information Technology

  • Committee for Public Counsel Services
  • Boston, MA (18 miles from North Billerica, MA)
  • 8 days ago
  • Boston, MA (18 miles from North Billerica, MA)
  • 8 days ago

Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...

Remote

Senior Manager, Technical Support

  • Red Hat Inc.
  • Lowell, MA (6 miles from North Billerica, MA)
  • 19 days ago
  • Lowell, MA (6 miles from North Billerica, MA)
  • 19 days ago

Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....

Remote

Manager, Service Desk

  • InvoiceCloud
  • Boston, MA (18 miles from North Billerica, MA)
  • 30+ days ago
  • Boston, MA (18 miles from North Billerica, MA)
  • 30+ days ago

leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...

In Person

Senior Manager of Technical Support Engineering

  • Pega (Pegasystems Inc.)
  • Waltham, MA (11 miles from North Billerica, MA)
  • 45+ days ago
  • Waltham, MA (11 miles from North Billerica, MA)
  • 45+ days ago

Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....

In Person

Application Support Manager

  • Brown Brothers Harriman
  • Boston, MA (18 miles from North Billerica, MA)
  • 45+ days ago
  • Boston, MA (18 miles from North Billerica, MA)
  • 45+ days ago

A support group will consist of multiple applications supporting multiple business lines....

In Person

ITIL Service Desk Manager_VOIP_Cisco exp_W2

  • US IT Solutions Inc
  • Cambridge, MA (15 miles from North Billerica, MA)
  • 60+ days ago
  • Cambridge, MA (15 miles from North Billerica, MA)
  • 60+ days ago

Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...

In Person

ITIL Service Desk Manager_VOICE_ITSM_W2

  • US IT Solutions Inc
  • Cambridge, MA (15 miles from North Billerica, MA)
  • 60+ days ago
  • Cambridge, MA (15 miles from North Billerica, MA)
  • 60+ days ago

Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...

In Person

Senior Manager, Application Support

  • K&L Gates
  • Boston, MA (18 miles from North Billerica, MA)
  • 90+ days ago
  • Boston, MA (18 miles from North Billerica, MA)
  • 90+ days ago

Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...

Hybrid

Demographic Data for North Billerica, MA

Moving to North Billerica, MA? Find some basic demographic data about North Billerica, MA below.

Local
National
11,430
402
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in North Billerica, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in North Billerica, MA offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in North Billerica, MA
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!