Help Desk Manager Jobs in Maynard, MA
- CFGI
- Boston, MA (20 miles from Maynard, MA)
- 1 day ago
- Boston, MA (20 miles from Maynard, MA)
- 1 day ago
Job Summary: The Strategic Operations Support Manager will report to the Head of Administration and Events while working as part of a team supporting CFGI's national offices and will provide high-level...
In Person- City of Worcester, MA
- Worcester, MA (21 miles from Maynard, MA)
- 5 days ago
- Worcester, MA (21 miles from Maynard, MA)
- 5 days ago
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Strong understanding of ITIL-based service management. Experience with ITSM tools and reporting dashboards....
In PersonSr Manager, Service Desk (Boston office - Hybrid)
- Public Consulting Group
- Boston, MA (20 miles from Maynard, MA)
- 10 days ago
- Boston, MA (20 miles from Maynard, MA)
- 10 days ago
Lead major incident management, including stakeholder communications and post-incident reviews....
HybridUS - Staffing - IT - Application Support Specialist
- US Tech Solutions
- Boston, MA (20 miles from Maynard, MA)
- 15 days ago
- Boston, MA (20 miles from Maynard, MA)
- 15 days ago
US Tech Solutions US - Staffing - IT - Application Support Specialist Boston, MA Apply $24-$25 per hour Boston, MA Contract Duration: 12 Months Contract Job Description: Experience with Microsoft Power...
In PersonWeb Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Company
- Boston, MA (20 miles from Maynard, MA)
- 23 days ago
- Boston, MA (20 miles from Maynard, MA)
- 23 days ago
Provide first line of support, performing initial incident management and triage. + May use FAQ tools and/or knowledge bases to resolve user requests. + analyzes problems and provides technical assistance...
Hybrid- Massachusetts Executive Office of Health and Human Services
- Boston, MA (20 miles from Maynard, MA)
- 30+ days ago
- Boston, MA (20 miles from Maynard, MA)
- 30+ days ago
OSD projects Contribute subject matter expertise, coordinate deliverables, and help drive successful project outcomes Provide OSD Service Desk Tier II Support Deliver technical support to Buyers and...
HybridApplication Support Specialist I
- Zurich NA
- Boston, MA (20 miles from Maynard, MA)
- 45+ days ago
- Boston, MA (20 miles from Maynard, MA)
- 45+ days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
Remote Full TimeEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Boston, MA (20 miles from Maynard, MA)
- 60+ days ago
- Boston, MA (20 miles from Maynard, MA)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Maynard, MA
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Salary for Help Desk Manager Jobs in Maynard, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Maynard, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- IT Service Management
- Application Support
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Budgets
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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