Help Desk Manager Jobs in Lancaster, MA
Service Delivery Manager - Service Desk - ITSM (SECRET clearance
- Red River Technology LLC
- Lexington, MA (23 miles from Lancaster, MA)
- 1 day ago
- Lexington, MA (23 miles from Lancaster, MA)
- 1 day ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow. Key Responsibilities 1....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (23 miles from Lancaster, MA)
- 2 days ago
- Lexington, MA (23 miles from Lancaster, MA)
- 2 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (20 miles from Lancaster, MA)
- 4 days ago
- Bedford, MA (20 miles from Lancaster, MA)
- 4 days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonDemographic Data for Lancaster, MA
Moving to Lancaster, MA? Find some basic demographic data about Lancaster, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lancaster, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lancaster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Problem Management
- IT Operations
- IT Leadership
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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