Help Desk Manager Jobs in Jamaica Plain, MA
IT Service Desk Manager - Hybrid
- Greene King
- Stoughton, MA (13 miles from Jamaica Plain, MA)
- 2 days ago
- Stoughton, MA (13 miles from Jamaica Plain, MA)
- 2 days ago
A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements....
Hybrid- Massachusetts Executive Office of Health and Human Services
- Boston, MA (4 miles from Jamaica Plain, MA)
- 7 days ago
- Boston, MA (4 miles from Jamaica Plain, MA)
- 7 days ago
OSD projects Contribute subject matter expertise, coordinate deliverables, and help drive successful project outcomes Provide OSD Service Desk Tier II Support Deliver technical support to Buyers and...
HybridApplication Support Specialist I
- Zurich NA
- Boston, MA (4 miles from Jamaica Plain, MA)
- 22 days ago
- Boston, MA (4 miles from Jamaica Plain, MA)
- 22 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
Remote Full TimeService Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (15 miles from Jamaica Plain, MA)
- 29 days ago
- Bedford, MA (15 miles from Jamaica Plain, MA)
- 29 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
In PersonService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (11 miles from Jamaica Plain, MA)
- 30+ days ago
- Lexington, MA (11 miles from Jamaica Plain, MA)
- 30+ days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonService Desk Manager (USAF Cloud One)
- Leidos
- Bedford, MA (15 miles from Jamaica Plain, MA)
- 30+ days ago
- Bedford, MA (15 miles from Jamaica Plain, MA)
- 30+ days ago
This is an exciting opportunity to use your experience help modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Boston, MA (4 miles from Jamaica Plain, MA)
- 30+ days ago
- Boston, MA (4 miles from Jamaica Plain, MA)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Jamaica Plain, MA
Moving to Jamaica Plain, MA? Find some basic demographic data about Jamaica Plain, MA below.
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Salary for Help Desk Manager Jobs in Jamaica Plain, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jamaica Plain, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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