Help Desk Manager Jobs in Hopkinton, MA
- Biogen
- Cambridge, MA (22 miles from Hopkinton, MA)
- 5 days ago
- Cambridge, MA (22 miles from Hopkinton, MA)
- 5 days ago
Additionally, you will document key deskside support processes, create training materials, and uphold support standards....
In PersonSenior Application Support Specialist
- Bright Horizons
- Newton, MA (19 miles from Hopkinton, MA)
- 8 days ago
- Newton, MA (19 miles from Hopkinton, MA)
- 8 days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (22 miles from Hopkinton, MA)
- 90+ days ago
- Cambridge, MA (22 miles from Hopkinton, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (22 miles from Hopkinton, MA)
- 90+ days ago
- Cambridge, MA (22 miles from Hopkinton, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Hopkinton, MA
Moving to Hopkinton, MA? Find some basic demographic data about Hopkinton, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Hopkinton, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hopkinton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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