Help Desk Manager Jobs in Holbrook, MA
Application Support Specialist I
- Zurich NA
- Boston, MA (15 miles from Holbrook, MA)
- 14 days ago
- Boston, MA (15 miles from Holbrook, MA)
- 14 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
Remote Full TimeService Delivery Manager - Service Desk - ITSM (SECRET clearance required)
- Red River
- Lexington, MA (24 miles from Holbrook, MA)
- 25 days ago
- Lexington, MA (24 miles from Holbrook, MA)
- 25 days ago
The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Boston, MA (15 miles from Holbrook, MA)
- 30+ days ago
- Boston, MA (15 miles from Holbrook, MA)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Service Global, Inc.
- Boston, MA (15 miles from Holbrook, MA)
- 45+ days ago
- Boston, MA (15 miles from Holbrook, MA)
- 45+ days ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (17 miles from Holbrook, MA)
- 90+ days ago
- Cambridge, MA (17 miles from Holbrook, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (17 miles from Holbrook, MA)
- 90+ days ago
- Cambridge, MA (17 miles from Holbrook, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Holbrook, MA
Moving to Holbrook, MA? Find some basic demographic data about Holbrook, MA below.
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Salary for Help Desk Manager Jobs in Holbrook, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Holbrook, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- Application Support
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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