Help Desk Manager Jobs in Haverhill, MA
Senior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (15 miles from Haverhill, MA)
- 24 days ago
- Lowell, MA (15 miles from Haverhill, MA)
- 24 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteDemographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Haverhill, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Service Now PaaS
- Network Operations
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Information Technology Management
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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