Help Desk Manager Jobs in Harvard, MA

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Service Desk Manager

  • City of Worcester, MA
  • Worcester, MA (19 miles from Harvard, MA)
  • 13 days ago
  • Worcester, MA (19 miles from Harvard, MA)
  • 13 days ago

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Strong understanding of ITIL-based service management. Experience with ITSM tools and reporting dashboards....

In Person

Demographic Data for Harvard, MA

Moving to Harvard, MA? Find some basic demographic data about Harvard, MA below.

Local
National
5,461
133
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

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QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Harvard, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Harvard, MA offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.7%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Harvard, MA
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!