Help Desk Manager Jobs in Georgetown, MA
Senior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (17 miles from Georgetown, MA)
- 16 days ago
- Lowell, MA (17 miles from Georgetown, MA)
- 16 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteDemographic Data for Georgetown, MA
Moving to Georgetown, MA? Find some basic demographic data about Georgetown, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Georgetown, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Georgetown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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