Help Desk Manager Jobs in Franklin, MA
Senior Manager of Technical Support Engineering
- Waltham, MA (22 miles from Franklin, MA)
- 15 days ago
- Waltham, MA (22 miles from Franklin, MA)
- 15 days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
- Framingham, MA (16 miles from Franklin, MA)
- 17 days ago
- Framingham, MA (16 miles from Franklin, MA)
- 17 days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
US IT Service Desk Manager - Norwood - Greater Boston - $140k
- Norwood, MA (12 miles from Franklin, MA)
- 26 days ago
- Norwood, MA (12 miles from Franklin, MA)
- 26 days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
IT Service Desk Manager, Americas
- East Walpole, MA (10 miles from Franklin, MA)
- 26 days ago
- East Walpole, MA (10 miles from Franklin, MA)
- 26 days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
ITIL Service Desk Manager_VOIP_Cisco exp_W2
- Cambridge, MA (24 miles from Franklin, MA)
- 30+ days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 30+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
ITIL Service Desk Manager_VOICE_ITSM_W2
- Cambridge, MA (24 miles from Franklin, MA)
- 30+ days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 30+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
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Salary for Help Desk Manager Jobs in Franklin, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Change Control
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Employee Development
- Policy Development
- Coaching
- Education Experience
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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