Help Desk Manager Jobs in Dracut, MA
Senior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (2 miles from Dracut, MA)
- 1 day ago
- Lowell, MA (2 miles from Dracut, MA)
- 1 day ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteApplication Support Specialist with ERP in Essex pay upto 43k
- Energy Jobline ZR
- Chelmsford, MA (7 miles from Dracut, MA)
- 7 days ago
- Chelmsford, MA (7 miles from Dracut, MA)
- 7 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA (20 miles from Dracut, MA)
- 30+ days ago
- Waltham, MA (20 miles from Dracut, MA)
- 30+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (23 miles from Dracut, MA)
- 60+ days ago
- Cambridge, MA (23 miles from Dracut, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (23 miles from Dracut, MA)
- 60+ days ago
- Cambridge, MA (23 miles from Dracut, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Dracut, MA
Moving to Dracut, MA? Find some basic demographic data about Dracut, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Dracut, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dracut, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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