Help Desk Manager Jobs in Dorchester, MA
Live Channel Help Desk Manager
- Athenahealth
- Boston, MA (3 miles from Dorchester, MA)
- 1 day ago
- Boston, MA (3 miles from Dorchester, MA)
- 1 day ago
Position Summary The Live Channel Help Desk Manager of Level Two Customer Support will lead and develop a team of highly engaged subject matter experts, delivering exceptional agent and client experiences...
In PersonApplication Support Specialist with ERP in Essex pay upto 43k in Chelmsford
- Energy Jobline ZR
- Chelmsford, MA (23 miles from Dorchester, MA)
- 14 hours ago
- Chelmsford, MA (23 miles from Dorchester, MA)
- 14 hours ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonSenior Manager, Technical Support
- Red Hat Inc.
- Boston, MA (3 miles from Dorchester, MA)
- 2 days ago
- Boston, MA (3 miles from Dorchester, MA)
- 2 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteApplication Support Specialist with ERP in Essex pay upto 43k
- Energy Jobline ZR
- Chelmsford, MA (23 miles from Dorchester, MA)
- 8 days ago
- Chelmsford, MA (23 miles from Dorchester, MA)
- 8 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In Person- MSPCA-Angell
- Boston, MA (3 miles from Dorchester, MA)
- 16 days ago
- Boston, MA (3 miles from Dorchester, MA)
- 16 days ago
Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development....
In Person- InvoiceCloud
- Boston, MA (3 miles from Dorchester, MA)
- 24 days ago
- Boston, MA (3 miles from Dorchester, MA)
- 24 days ago
leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In PersonSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA (10 miles from Dorchester, MA)
- 30+ days ago
- Waltham, MA (10 miles from Dorchester, MA)
- 30+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In Person- Applause App Quality, Inc
- Framingham, MA (17 miles from Dorchester, MA)
- 30+ days ago
- Framingham, MA (17 miles from Dorchester, MA)
- 30+ days ago
Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....
Hybrid- Brown Brothers Harriman
- Boston, MA (3 miles from Dorchester, MA)
- 30+ days ago
- Boston, MA (3 miles from Dorchester, MA)
- 30+ days ago
A support group will consist of multiple applications supporting multiple business lines....
In PersonUS IT Service Desk Manager - Norwood - Greater Boston - $140k
- Michael Page International
- Norwood, MA (10 miles from Dorchester, MA)
- 30+ days ago
- Norwood, MA (10 miles from Dorchester, MA)
- 30+ days ago
The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...
HybridIT Service Desk Manager, Americas
- Hollingsworth & Vose
- East Walpole, MA (12 miles from Dorchester, MA)
- 30+ days ago
- East Walpole, MA (12 miles from Dorchester, MA)
- 30+ days ago
Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (5 miles from Dorchester, MA)
- 60+ days ago
- Cambridge, MA (5 miles from Dorchester, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (5 miles from Dorchester, MA)
- 60+ days ago
- Cambridge, MA (5 miles from Dorchester, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonSenior Manager, Application Support
- K&L Gates
- Boston, MA (3 miles from Dorchester, MA)
- 90+ days ago
- Boston, MA (3 miles from Dorchester, MA)
- 90+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Dorchester, MA
Moving to Dorchester, MA? Find some basic demographic data about Dorchester, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Dorchester, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dorchester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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