Help Desk Manager Jobs in Dorchester, MA
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Boston, MA (3 miles from Dorchester, MA)
- 21 hours ago
- Boston, MA (3 miles from Dorchester, MA)
- 21 hours ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Biogen
- Cambridge, MA (5 miles from Dorchester, MA)
- 4 days ago
- Cambridge, MA (5 miles from Dorchester, MA)
- 4 days ago
Additionally, you will document key deskside support processes, create training materials, and uphold support standards....
In PersonLive Channel Help Desk Manager
- Athenahealth
- Boston, MA (3 miles from Dorchester, MA)
- 4 days ago
- Boston, MA (3 miles from Dorchester, MA)
- 4 days ago
Position Summary As an ERCM Support Manager within Customer Care L2, you will lead and inspire a team focused on delivering outstanding internal and external customer support within a hybrid work environment...
HybridSenior Application Support Specialist
- Bright Horizons
- Newton, MA (5 miles from Dorchester, MA)
- 7 days ago
- Newton, MA (5 miles from Dorchester, MA)
- 7 days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In Person- Brown Brothers Harriman
- Boston, MA (3 miles from Dorchester, MA)
- 90+ days ago
- Boston, MA (3 miles from Dorchester, MA)
- 90+ days ago
A support group will consist of multiple applications supporting multiple business lines....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (5 miles from Dorchester, MA)
- 90+ days ago
- Cambridge, MA (5 miles from Dorchester, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (5 miles from Dorchester, MA)
- 90+ days ago
- Cambridge, MA (5 miles from Dorchester, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Dorchester, MA
Moving to Dorchester, MA? Find some basic demographic data about Dorchester, MA below.
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Salary for Help Desk Manager Jobs in Dorchester, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dorchester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- Data Governance
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Epic
- Customer Satisfaction
- Continuous Improvement
- Agile
- Liaison
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Risk Management
- Collaboration
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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