Help Desk Manager Jobs in Concord, MA

1-11 of 11 Jobs

IT Help Desk Manager

  • Boston, MA (16 miles from Concord, MA)
  • 13 hours ago
  • Boston, MA (16 miles from Concord, MA)
  • 13 hours ago

Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development....

Supervisor, Helpdesk-Service Desk

  • Salem, MA (23 miles from Concord, MA)
  • 1 day ago
  • Salem, MA (23 miles from Concord, MA)
  • 1 day ago

#LI-Remote Job Classification: Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs,...

Remote Work

Manager, Service Desk

  • Boston, MA (16 miles from Concord, MA)
  • 8 days ago
  • Boston, MA (16 miles from Concord, MA)
  • 8 days ago

leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...

Senior Manager of Technical Support Engineering

  • Waltham, MA (6 miles from Concord, MA)
  • 17 days ago
  • Waltham, MA (6 miles from Concord, MA)
  • 17 days ago

Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....

Service Desk Manager

  • Framingham, MA (10 miles from Concord, MA)
  • 18 days ago
  • Framingham, MA (10 miles from Concord, MA)
  • 18 days ago

Global Operations & Support: Develop and implement global IT support solutions, documentation, and best practices....

Application Support Manager

  • Boston, MA (16 miles from Concord, MA)
  • 20 days ago
  • Boston, MA (16 miles from Concord, MA)
  • 20 days ago

A support group will consist of multiple applications supporting multiple business lines....

US IT Service Desk Manager - Norwood - Greater Boston - $140k

  • Norwood, MA (21 miles from Concord, MA)
  • 27 days ago
  • Norwood, MA (21 miles from Concord, MA)
  • 27 days ago

The Successful Applicant The successful US IT Service Desk Manager will have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years IT experience in a helpdesk, support...

IT Service Desk Manager, Americas

  • East Walpole, MA (22 miles from Concord, MA)
  • 28 days ago
  • East Walpole, MA (22 miles from Concord, MA)
  • 28 days ago

Proven ability to lead, coach, and develop a distributed support team. Familiarity with IT service management frameworks; ITIL 4 certification a plus....

ITIL Service Desk Manager_VOIP_Cisco exp_W2

  • Cambridge, MA (13 miles from Concord, MA)
  • 45+ days ago
  • Cambridge, MA (13 miles from Concord, MA)
  • 45+ days ago

Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...

ITIL Service Desk Manager_VOICE_ITSM_W2

  • Cambridge, MA (13 miles from Concord, MA)
  • 45+ days ago
  • Cambridge, MA (13 miles from Concord, MA)
  • 45+ days ago

Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...

Senior Manager, Application Support

  • Boston, MA (16 miles from Concord, MA)
  • 90+ days ago
  • Boston, MA (16 miles from Concord, MA)
  • 90+ days ago

Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...

Demographic Data for Concord, MA

Moving to Concord, MA? Find some basic demographic data about Concord, MA below.

Local
National
18,545
781
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Concord, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Concord, MA offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Concord, MA
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!