Help Desk Manager Jobs in Billerica, MA
Helpdesk Supervisor - Information Technology
- Committee for Public Counsel Services
- Boston, MA (16 miles from Billerica, MA)
- 4 days ago
- Boston, MA (16 miles from Billerica, MA)
- 4 days ago
Responsibilities RESPONSIBILITIES Overseeing IT service delivery to ensure sound and effective IT service management techniques and seeking out opportunities to improve services and maintain industry...
RemoteApplication Support Specialist with ERP in Essex pay upto 43k in Chelmsford
- Energy Jobline ZR
- Chelmsford, MA (5 miles from Billerica, MA)
- 13 days ago
- Chelmsford, MA (5 miles from Billerica, MA)
- 13 days ago
You must have experience of supporting ERP Systems and SQL Database and Workflow skills \n Core Responsibilities \n Enterprise (ERP) System Ownership & Support \n \n Serve as the subject matter expert...
In PersonSenior Manager, Technical Support
- Red Hat Inc.
- Lowell, MA (7 miles from Billerica, MA)
- 14 days ago
- Lowell, MA (7 miles from Billerica, MA)
- 14 days ago
Develop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
Remote- MSPCA-Angell
- Boston, MA (16 miles from Billerica, MA)
- 29 days ago
- Boston, MA (16 miles from Billerica, MA)
- 29 days ago
Establish clear goals and performance expectations; conduct regular performance evaluations and support professional development....
In Person- InvoiceCloud
- Boston, MA (16 miles from Billerica, MA)
- 30+ days ago
- Boston, MA (16 miles from Billerica, MA)
- 30+ days ago
leading AV / conference room initiatives both onsite and remote Excellent communication skills, adaptable to different technical audiences Customer service-oriented approach to internal and external support...
In PersonSenior Manager of Technical Support Engineering
- Pega (Pegasystems Inc.)
- Waltham, MA (10 miles from Billerica, MA)
- 45+ days ago
- Waltham, MA (10 miles from Billerica, MA)
- 45+ days ago
Experience with operating systems (Windows, Linux, AIX, Solaris, zOS). Understanding of communication protocols (SOAP, MQ, JMS)....
In Person- Brown Brothers Harriman
- Boston, MA (16 miles from Billerica, MA)
- 45+ days ago
- Boston, MA (16 miles from Billerica, MA)
- 45+ days ago
A support group will consist of multiple applications supporting multiple business lines....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (13 miles from Billerica, MA)
- 60+ days ago
- Cambridge, MA (13 miles from Billerica, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (13 miles from Billerica, MA)
- 60+ days ago
- Cambridge, MA (13 miles from Billerica, MA)
- 60+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonSenior Manager, Application Support
- K&L Gates
- Boston, MA (16 miles from Billerica, MA)
- 90+ days ago
- Boston, MA (16 miles from Billerica, MA)
- 90+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
HybridDemographic Data for Billerica, MA
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Salary for Help Desk Manager Jobs in Billerica, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Employee Development
- Mentoring
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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