Help Desk Manager Jobs in Ayer, MA
- Woburn, MA (21 miles from Ayer, MA)
- 8 days ago
- Woburn, MA (21 miles from Ayer, MA)
- 8 days ago
Kforce has a client that is seeking a Helpdesk Lead in Woburn, MA. Duties Include: Lead and manage the helpdesk team Act as the escalation point before issues are forwarded to the network team...
- Hanscom AFB, MA (16 miles from Ayer, MA)
- 28 days ago
- Hanscom AFB, MA (16 miles from Ayer, MA)
- 28 days ago
Lead Service Desk Manager 9711 Massachusetts, United States Full Time Secret Job Description Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing...
Demographic Data for Ayer, MA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Ayer, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ayer, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- VoIP
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Employee Development
- Policy Development
- Coaching
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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